Public File
JACK fm is the local radio station for adults in Oxfordshire. This part of our website will help you to learn more about what we do, our remit, and how we are monitored to ensure we comply with our obligations. This is known as JACK fm's "Public File".
The regulation of radio licensees in the United Kingdom is controlled by Ofcom. From time to time Ofcom will monitor JACK fm's output and check JACK fm's Public File to ensure we are complying with our obligations.

If you have a complaint:
Should you have a complaint about any part of JACK fm's output, or your dealings with the station, in the first instance please contact the Station Manager, Ian Walker, by e-mailing: ian.walker@jackfm.co.uk
or write to him:

Ian Walker
Station Manager
Broadcast Centre
JACK fm Oxfordshire
270 Woodstock Road
Oxford
OX2 7NW

Should you be dissatisfied with the outcome of your complaint you can contact Ofcom as the official regulator.
Please write to Ofcom at:

Ofcom
Riverside House
2a Southwark Bridge Road
London
SE1 9HA

Or you may telephone Ofcom: 020 7981 3040

Schedule of news bulletins:
JACK fm broadcasts local and national news bulletins at these times:
Weekdays
0600, 0630, 0700, 0730, 0800, 0830, 0900, 0930, 1000, 1030, 1100, 1130, 1200, 1230, 1300, 1330, 1400, 1500, 1600, 1630, 1700, 1730, 1800, 1830, 1900, 2000, 2100, 2200, 2300, 0000, 0100, 0200, 0300, 0400, 0500
Saturdays
0800, 0900, 1000, 1100, 1200, 1300
Sundays
0900, 1000, 1100, 1200, 1300
Note that Bank Holidays operate a Saturday schedule and there is no news on Christmas Day, Boxing Day or New Year’s Day.

The News Team
JACK fm's News Editor and Morning Glory news anchor is Caroline Verdon. Her e-mail address is: caroline.verdon@jackfm.co.uk
Other journalists assist Caroline as required. Should you wish to contact the news team you can call them in the news room on 01865 315987 or e-mail news@jackfm.co.uk.

Automation
During an average weekday our daytime programming (0600-1900) is live 0600-0900. Outside of these hours, there is usually a producer or studio manager on hand controlling the programmes, such as the links between the songs and all the other JACK programming features.
News bulletins are live.
At the weekend our football coverage is live.
The Morning Glory Tasty Bits show on Saturday mornings is pre-recorded.
On Sunday JACK’s Sunday Roast is pre-recorded.

Local Programmes
All of the programmes you hear on JACK fm are produced here in Oxford from our Woodstock Road studios, from where we broadcast 24 hours a day.
Ofcom's Localness Guidelines
http://www.ofcom.org.uk/radio/ifi/rbl/car/localness/#content

Click here for Station contact details

More of what we do
A lot of what happens on-air here at JACK fm is reflected in this website from the homepage www.jackfm.co.uk.
You can learn more about our presenters and shows using the drop down menu on all pages.

The music we play
We play what we want! Quite frankly if it's great we'll play it.
It doesn't matter when a song is from. We play a whole bunch of songs from the 60's until now. All mixed up.
We have a library of thousands of songs so if you don't like what your hearing just now, hang in there and another great song that you probably do like will be right along!
The most important thing is that we DON’T do requests.

JACKtivities
As part of JACKtivities (our what's on and events guide) we provide a free service to local organisations who would like some free publicity for their events.
Please register and submit your jacktivity here
To review all JACKtivities please click here

JACK fm Format
The rules which define the sound of JACK fm are contained in the station's format, which is drawn up by Ofcom. You can view JACK fm's format here

Ofcom Monitoring
From time to time Ofcom will monitor JACK fm to ensure we are complying with our Format requirements.
You can view the result of this monitoring on Ofcom's website.